About us
The Aruba Infrastructure Authority provides high-quality technical services to the community, with a proactive and efficient team, where integrity, transparency and customer interests are of utmost importance, taking into account environmental and economic sustainability.
Mission DOW
The DOW, as part of the Ministry of Environmental Development, Infrastructure and Integration (ROII), is tasked with ensuring and/or contributing to a well-ordered and high-quality physical living environment in Aruba in a political and systematic manner. This is done with the necessary legal instruments and the available financial space./resources
In addition, the service supports the government and other government services in making political decisions and in the provision of transport and work capacity (heavy equipment), design, implementation, maintenance and organization of the use of infrastructure works, facilities for disposal wastewater and water management, construction works and is responsible for the maintenance of natural drainage channels.
Vision DOW
In 2015, DOW released a vision statement saying: "Aruba's authority in the field of infrastructure, providing high-quality technical services to the community, with a proactive and efficient team, where integrity, transparency and interests of the client are of utmost importance, taking into account environmental and economic sustainability.
The vision will serve as a guide for the coming years and will indicate the direction for the future development of the service. This is a process that will take time and money. One of the aspects that the DOW will pay attention to in the coming years is the improvement of personnel (necessary training, on-the-job training) and personnel tools. This will help the service achieve its goals. Therefore, it is important that the vision is clear to everyone, that it motivates and that it is measurable and achievable.
The specific objectives of the DOW are:
• Deliver greater productivity to the community with the resources available and within the multi-annual framework agreed with the Netherlands;
• Promote integrity, transparency and objectivity in the operation of the DOW;
• Increase customer service and friendliness;
• Minimize inconvenience or inconvenience to the community during the execution of the work.
• Establish partnerships with both government services and the private sector, locally and/or internationally, to exchange knowledge and experiences.
